Bright Membership

What is Bright Membership? What are the benefits of Bright Membership?
Bright Membership includes credit monitoring, card manager, budget planner, debt paydown plan and credit building solutions via rent and bill reporting.
Wed, 23 Apr, 2025 at 8:36 AM
How much does Bright Membership cost?
The premium tier for Bright Membership costs less than $10 a month (for the annual plan). There are different monthly plans for the premium membership. 12...
Wed, 23 Apr, 2025 at 8:37 AM
Are there different plans for Bright Membership?
Yes, there are two variants of Bright Membership - Basic and Premium. Premium Membership includes features such as credit monitoring, card manager, budget ...
Wed, 23 Apr, 2025 at 8:38 AM
Is there a free version of Bright Membership?
Yes, there is a free version of Bright Membership called “Basic”. Basic Membership offers you features like “All your cards in one place” and the ability to...
Wed, 23 Apr, 2025 at 8:40 AM
How can I see details about my membership?
You can log in to the Bright App and navigate to Settings → Account Info → Membership to see details about your membership.  You can also contact Bright’s ...
Wed, 23 Apr, 2025 at 8:41 AM
How can I cancel my Bright Membership?
You can log in to the Bright App and navigate to Settings → Account Info → Membership → Cancel Membership to cancel your Bright Membership.  You can also c...
Wed, 23 Apr, 2025 at 8:41 AM
How can I request a refund for my Bright Membership fee?
You can initiate a refund request by using the following link: Request Refund Before you use the link, please ensure the following: Update your Bright Ap...
Wed, 23 Apr, 2025 at 8:43 AM
How long does it take to receive my refund?
Refunds typically take 3-5 business days to process, depending on your bank and the status of your Membership transaction. All refunds are subject to Bright...
Wed, 23 Apr, 2025 at 8:44 AM
What if I face an issue with the refund process?
If you encounter any issues, you can reach out to our Customer Support team via Live Chat in the Bright app or website, or email us at support@brightmoney.c...
Wed, 23 Apr, 2025 at 8:44 AM
Under what circumstances will my refund request be denied?
Refund requests may be denied if: The refund request falls outside Bright’s policy terms. The membership transaction failed or was not successfully proce...
Wed, 23 Apr, 2025 at 8:45 AM